Can I add special instructions to the Delivery Partner?
No. It is currently not possible to add special instructions to the delivery partner. However this feature will be available soon on the Gogappi platform.
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Delivery partner misbehaved.
We have a zero tolerance policy towards any misbehavior by any of our Vendors, Delivery Partners or Gogappi Representatives. The safety and satisfaction of our customer is top priority. Please send us a detailed account of any ...
Does Gogappi charge for delivery?
Yes. Gogappi charges a nominal fee for deliveries. This fee will go towards fairly compensating our delivery partners. Delivery fees can vary based on multiple factors such as Delivery distance Traffic conditions Peak hour demand Weather conditions ...
Can I customize my order by adding special instructions?
At the moment, it is not possible to customize your orders. This feature will be available soon on the Gogappi platform.
Can I avail contactless delivery?
While the option to opt in for contactless delivery is not available on the Gogappi App yet, you can contact the delivery agent via phone and request them to leave the order at your door step.
How can I contact delivery agent?
Delivery agent details will be available once an agent is assigned to your order. You can view these details on the order tracking page. From here you can contact the delivery agent via phone call.