Can I update my order once placed?

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• Amount is debited from my account but the order is not placed.

  Orders are placed within 20 minutes of making payment. However if it is more than 20 minutes since your payment and your order has not yet been placed, a refund will be automatically initiated. The time taken to process such refunds depends on the ...

• Can I return my order?

  Orders once placed can not be cancelled, returned or updated. Please double check your order before making any payment. However if you did not find your order satisfactory please mail us at help@gogappi.com with your issue. We will get back to you at ...

• Can I cancel my order?

  Orders once placed can not be cancelled, returned or updated. Please double check your order before making any payment. Gogappi reserves the right to cancel orders based on weather conditions, availability of delivery partner or vendor and other ...

• How can I track my order?

  All orders can be tracked from the Order Tracking screen of the Gogappi App.  You can track your order by clicking on Account > Your Orders > Tap on the order of your choice. 

• Where do I find the Order Reference Number?

  The Order Reference Number is a unique 12 digit number that can be found on the "Order Tracking" screen of the Gogappi App. Please navigate to the Order Tracking screen by clicking on Account Your orders Select the order for which you need Order ...