How long will my order take?
Standard delivery times on Gogappi vary between 20 to 90 minutes. We are continuously working towards making deliveries quicker.
Conditions such as bad weather, weekends, distance, peak hours and other unforeseen factors may impact delivery times.
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How long does a refund take?
Most refunds are processed within an hour. However refunds may take longer in certain cases. The time taken to process refunds depends on the payment mode used while making the payment. Refer to the table below for expected refund times based on ...
Amount is debited from my account but the order is not placed.
Orders are placed within 20 minutes of making payment. However if it is more than 20 minutes since your payment and your order has not yet been placed, a refund will be automatically initiated. The time taken to process such refunds depends on the ...
My Order is stuck in "Waiting for vendor confirmation"?
Vendors usually accept orders within 10 minutes. If the vendor is taking too long to accept your order, you can contact the vendor via phone call. Contact details of the vendor can be found on the order tracking screen. If you are unable to contact ...
Can I return my order?
Orders once placed can not be cancelled, returned or updated. Please double check your order before making any payment. However if you did not find your order satisfactory please mail us at help@gogappi.com with your issue. We will get back to you at ...
Can I cancel my order?
Orders once placed can not be cancelled, returned or updated. Please double check your order before making any payment. Gogappi reserves the right to cancel orders based on weather conditions, availability of delivery partner or vendor and other ...